Work in Lausanne Switzerland

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All gig workers must be identity verified by Stripe when registering as a gig worker. This adds an additional level of trust to our platform. Because we offer a reputation service, you can also see all historical work conducted by the worker. This quickly builds trust within the marketplace, but also removes fraudsters and scammers. Any behaviour that breaches our platform standards results in those worker being removed from our platform.

The gigexchange will get in touch (usually by email) to discuss the disputed payment. It may be that the dispute is the result of a misunderstanding. If that is the case, it is important to contact your card issuer and tell them that you are no longer disputing the transaction. gigexchange will follow its internal dispute process and liaise with Stripe until resolution.

If after repeated attempts to communicate with the gig lister or gig worker via the chat portal, please get in touch with us. We need to see attempts on the chat portal to act on this.

Yes, we have done everything to keep your personal information safe. We have partnered with Cloudflare, Google & Stripe to ensure all PCI compliance protections are in place. All card payment information is stored on Stripe, not gigexchange. We abide by all security best practices to reduce the risk of your customer data loss.